JASON HENDRICKSEN
Sales Director (midwest) ATMs & Self-Service Financial Kiosks
JASON HENDRICKSEN Bio
If you are looking to grow revenue, reduce cost, and create an extraordinary customer experience through your ATM or self-service channel, I would like to show you how I can help. If you are facing challenges because of network or regulatory compliance, high cost of maintenance service, or looking to improve your fleet uptime, I have service and equipment alternatives to ease the burden.
I have worked with financial institutions large and small for more than 20 years delivering the latest technology and helping owners of ATMs, cash recyclers and self-service kiosks optimize the cost of operating their fleets. I started with EFMARK Service Company in 1991 which I helped grow to become the largest independent ATM service company in the US. During this time, I worked with financial institutions to deploy thousands of profitable off-site ATMs. By 2004 EFMARK became NCR’s largest ATM reseller for new and factory certified equipment while it maintained its position as the primary agnostic, independent service company for all ATM makes and models. The company changed its name to Pendum in 2008 and continued its focus as an ATM service company. Burroughs, Inc. acquired Pendum in 2015 which solidified its place as the largest independent ATM and cash automation service provider in the US. Burroughs’ extended service offerings include first and second line service for ATM equipment, cash recyclers, smart safes, and retail self-service cash automation products.
In 2020, Jason and his team started working with customers in the Business Process Outsourcing (BPO) space. We help our clients acquire more customers by providing exemplary lead generation services, data enrichment, demand generation, and research. Accelerate your sales with a steady stream of fresh leads, sourced and curated by hand with your ideal customer profile in mind. Our team handles every aspect of a client’s top-of-the-sales-funnel needs, from building targeted sales leads to closing sales for our clients.
Contact Jason if you are looking for service alternatives for ATMs or cash automation products or planning fleet upgrades and replacements to provide a better delivery channel for your customers.
“I have worked with Jason for more than 12 years, and consider him a vital resource to our ATM channel. Jason is a seasoned professional who provides knowledgeable and personal service and solutions, whether it is a new ATM installation, ATM replacement, ATM compliance initiative or software upgrade. I can’t say enough about his ability to deliver results every time.”
Ron Tiberio, VP Electronic Banking
First American Bank, Chicago, IL
“We have enjoyed a longstanding relationship with Burroughs. The depth of their technical ability coupled with their flexible approach to a partnership brings real value to our ATM program. They customize their service program for us as we continue to enhance the ATM technology we offer our customers and expand the geography of our ATM network.”
Brenda Pino, VP ATM/
Self Service Channel
BMO Harris Bank, Chicago, IL
“It’s a pleasure working with Jason and his team. Burroughs provides great service at economical prices and Jason’s consultative approach to business helps us deliver a more innovative program for our customers.”
Greg Courts, Director,
Managed ATM Services-North
America
First Data Corporation, Memphis, TN
“Since switching our first and second line service to Pendum in 2011 we have improved the ATM channel to our members. We operate ATMs in 10 states and we trust Pendum for consistent and high quality service. They are a pleasure to work with and come through for us every time!”
Lori Reiss, ATM /Debit Manager
Baxter Credit Union, Vernon Hills, IL
“I’ve had the pleasure to work with Jason for about ten years now and I must say that Jason is extremely hard working, passionate, dedicated and most of all provides an exceptional service to his customers. Jason truly understands the banking industry and the best possible self service solutions and services right for his customers. I’m honored to work with Jason and strongly feel that he represents NCR products and solutions very well!”
Amanda Lukin,
Territory Alliance Manager
NCR Corporation, Chicago, IL
“Centier Bank has worked with Jason and his team for many years to develop a best-in-class ATM program. We implemented image enabled ATM deposit functionality for our customers in 2013 and have adopted this strategy for our fleet because of great customer feedback. Jason was an important part of this migration and we trust his abilities to help us enhance our ATM channel.”
Carol Highsmith, Senior Partner
Centier Bank, Merrillville, IN
<
>
